Privacy & Data Security
Your trust is our top priority. We protect your personal information and ensure all payments are handled with bank-grade encryption.
Last Updated: 2026 • SRIBEES Online
How Your Data is Protected
Personal details & contact information
We collect only the basic information needed to process your grocery orders — your name, mobile number for login verification, and delivery address.
- Never Sold or Shared: We never sell, rent, or trade your phone number, address, or shopping habits to external advertisers or telemarketers.
- Encrypted & Secured: All customer data is stored securely using industry-standard encryption protocols.
- OTP Authentication: Your account is protected with secure SMS One-Time Passwords (OTP) so only you can access your profile.
Payment & Transaction Security
Safe checkout with zero card storage
Whether you choose online card payment or Cash on Delivery, your transactions are 100% safe and secure.
- Zero Card Storage: SRIBEES does not store your credit or debit card numbers, PINs, or CVV security codes on our servers.
- Bank-Grade 256-Bit SSL: All online card payments are processed through certified, PCI-DSS compliant Sri Lankan payment gateways with 3D Secure verification.
- Verified Cash on Delivery: Pay safely at your doorstep with instant digital SMS receipts for complete peace of mind.
Delivery Use Only
Your delivery address and phone number are only shared with your assigned rider while delivering your groceries. Once the delivery is complete, details are closed on the rider's device.
Your Control & Choice
You have full control over your information. You can edit saved addresses, update your preferences, or delete your account anytime directly from your Account Settings.
Questions about your privacy or payments?
Our support team is available 7 days a week to help with your account details, payments, or security inquiries.